Local HVAC Contractor Beverly Hills: Expert Solutions for Luxury Properties & Historic Homes.

Choosing the right HVAC contractor in Beverly Hills is essential for homeowners and businesses. The city features historic estates, luxury homes, and high-end commercial properties. Strict regulations and a variable climate require an expert who understands local needs. 

A licensed local contractor ensures proper HVAC installation, repair, and maintenance, which improves performance and extends system life. 

Affordable Heating and Air is a trusted HVAC contractor in Beverly Hills, providing reliable and expert service for every property type.

Beverly Hills Challenges That Require Professional HVAC Contractors

Historic Homes and Luxury Estates

Beverly Hills homes are historic or architecturally unique. It requires careful HVAC integration to preserve aesthetics and comply with preservation regulations. Whether your ductwork is outdated, your insulation is inadequate, or your layout is unconventional, we offer customized solutions and expert retrofitting.

Strict Building Codes and Regulations

Beverly Hills enforces strict codes for energy efficiency, equipment height, and noise. Licensed professionals must approve all works and require permits for large systems. Compliance ensures safety and avoids fines.

High Energy Costs

Residents pay high electricity bills, averaging $330 per month—about 65% above the national average. Inefficient systems or poor installation increase costs, making energy-efficient solutions and maintenance essential.

Noise Restrictions

City noise ordinances require quiet HVAC equipment. Shielding or strategic placement often meets sound level limits.

Salt Air Corrosion

Proximity to the Pacific Ocean exposes homes to salt air, which corrodes HVAC parts. It reduces efficiency, shortens equipment lifespan, and increases maintenance requirements, especially for coastal properties.

These challenges require experienced, licensed HVAC companies like Affordable Heating and Air to deliver tailored, compliant solutions for Beverly Hills properties.

How Affordable Heating and Air Solves Beverly Hills’ Heating and Cooling Problems

Affordable Heating and Air delivers expert HVAC solutions tailored to Beverly Hills’ unique needs. As a trusted HVAC contractor with over 20 years of local experience, we understand the challenges of luxury properties, historic homes, and high-end commercial spaces.

Our comprehensive services include:

  • Custom System Design and Installation: We design and install energy-efficient HVAC systems, offering advanced options such as ductless systems, zoning, and smart thermostats for both historic and modern properties.
  • Preventive Maintenance: Our routine maintenance programs prevent breakdowns, extend equipment life, and protect against salt air corrosion—crucial for Beverly Hills’ coastal environment.
  • 24/7 Emergency Service: Our rapid-response team is available 24/7 to address urgent HVAC issues, minimizing downtime and discomfort for homeowners and businesses.
  • Energy Efficiency Focus: We recommend high-SEER systems, proper insulation, and innovative technology to help clients manage elevated energy costs and maintain optimal comfort.
  • Corrosion Protection: Our technicians use corrosion-resistant materials and coatings and provide proactive maintenance to combat salt air damage.
  • Noise Reduction: Our technicians install and service quiet, code-compliant equipment to ensure optimal noise reduction. They properly shield rooftop and exterior units to meet strict noise regulations.
  • Code Compliance and Permitting: We handle all permitting and ensure every installation meets or exceeds Beverly Hills Municipal Code and California Title 24 energy efficiency requirements.

Affordable Heating and Air is the trusted choice for reliable, compliant, and efficient HVAC solutions in Beverly Hills.

Benefits of Hiring a Licensed, Local HVAC Contractor

  • Peace of Mind: Licensed contractors guarantee safe, code-compliant work and carry insurance for your protection.
  • Faster Response: Local teams provide the faster emergency HVAC repair Beverly Hills residents and businesses need, especially during heatwaves or cold snaps.
  • Familiarity with Local Needs: We understand Beverly Hills’ unique architecture, climate, and regulatory landscape, from The Flats to Trousdale Estates.
  • Ongoing Support: Regular maintenance and honest advice extend system life, improve indoor air quality, and reduce long-term costs.

How to Choose an HVAC Contractor in Beverly Hills

  • Verify the contractor’s C-20 license and insurance.
  • Select contractors with experience in Beverly Hills and a thorough understanding of local codes.
  • Check references and online reviews from local clients.
  • Request detailed written proposals with system specifications and warranties.
  • Select providers offering installation, maintenance, and emergency services.
  • Ensure prompt communication and 24/7 emergency support.

Property-Specific HVAC Solutions in Beverly Hills

Single-Family Luxury Estates

Needs: Sophisticated, high-capacity systems for large spaces and varied usage patterns

Zoned systems Ductless mini-splits Smart thermostats High-efficiency equipment

Historic Properties

Needs: Specialized approaches to preserve aesthetics and address older building challenges

Ductless systems Custom solutions High-efficiency equipment IAQ systems

Eco-Conscious Homes

Needs: Energy-efficient and sustainable HVAC options

Solar-powered HVAC Smart thermostats High-efficiency units

Commercial Properties

Office Buildings

Reliable climate control for productivity

Rooftop units Building automation

Retail/Restaurants

Custom systems for high traffic areas

Customized HVAC Energy management

Why Choose Affordable Heating & Air for Beverly Hills HVAC Services?

  • Decades of HVAC experience in Beverly Hills
  • Residential and commercial HVAC services
  • Licensed, bonded, and insured C-20 contractor (required for Beverly Hills HVAC work over $500)
  • One-hour emergency service response
  • Installation, repair, and maintenance services
  • Title 24 compliance and permit management
  • Experience with historic homes and luxury properties
  • Focus on energy efficiency with high SEER equipment options.
  • 5-star ratings on Google, Yelp, HomeAdvisor and an A+ Better Business Bureau rating.

What Are the HVAC Installation, Repair, and Maintenance Costs in Beverly Hills?

HVAC costs depend on system type and property size. Beverly Hills homeowners pay more for higher labor rates and permit fees. Knowing the average prices helps homeowners plan their climate control budgets.

Cost Breakdown:

System Installation: The cost of installing an HVAC system in an average home ranges from $11,590 to $14,100. Luxury homes with complex needs may incur $20,000.

Repair Services: HVAC repair services typically cost between $130 and $2,000. Most homeowners pay $350. California repairs cost $575 because of higher labor rates.

Maintenance Programs: Annual maintenance contracts typically range from $70 to $200. By signing up for one of these plans, homeowners can keep their HVAC systems running smoothly and avoid costly, unexpected repairs down the line.

Energy Efficiency Upgrades: Upgrading to energy-efficient solutions—like high-SEER systems or smart thermostats—not only lowers your energy bills over time but also qualifies you for utility rebates. These improvements often pay for themselves by reducing long-term operating costs.

Latest Innovations in HVAC Technology for Beverly Hills Homes

Smart Home Integration

Today’s HVAC systems often work seamlessly with smart thermostats and mobile apps, allowing homeowners to adjust temperature settings from anywhere. These innovative systems learn your preferences and daily routines, making it easy to stay comfortable while saving energy.

Advanced Zoning Systems

Zoning technology lets you set different temperatures for each room in your home. The system is handy in Beverly Hills’ luxury or historic properties, ensuring personalized comfort and boosting energy efficiency.

High-efficiency and Variable-Speed Equipment

Modern air conditioners and heat pumps with variable-speed technology adjust their output to match your needs. The result is consistent comfort, quieter operation, and lower energy use.

Ductless Mini-Split Systems

If your home doesn’t have existing ductwork, ductless mini-splits offer an efficient way to control the climate in individual rooms. They’re ideal for preserving the character of historic homes and come with advanced filters to keep indoor air clean.

Geothermal Heat Pumps

Geothermal systems tap into underground temperatures to heat and cool your home. They’re energy-efficient, blend in with your landscaping, and can save you over time.

VRF (Variable Refrigerant Flow) Systems

VRF systems enable simultaneous heating and cooling in different zones, making them ideal for large estates or homes with complex layouts. They also support other energy-saving upgrades.

Advanced Air Filtration and Purification

Features like HEPA filters, UV-C lights, and energy recovery ventilators help remove allergens and pollutants, creating a healthier indoor environment for your family.

Eco-Friendly Refrigerants

New HVAC models use low-GWP refrigerants, which meet environmental standards and reduce your home’s carbon footprint.

AI-Driven and Predictive Maintenance

Some of the latest systems utilize artificial intelligence to monitor performance and anticipate maintenance needs. It helps to prevent breakdowns and extend equipment lifespan.

These cutting-edge HVAC solutions not only make your Beverly Hills home more comfortable and energy-efficient but also help maintain its value and preserve its unique architectural features.

Frequently Asked Questions

Q: What permits do HVAC installers need for installation in Beverly Hills?

A: Most HVAC installations require building permits, especially for systems exceeding 500,000 BTU/h or when modifying existing structures. Your contractor should manage permit applications and inspections.

Q: Why is regular HVAC maintenance essential?

A: Routine maintenance prevents breakdowns, extends system life, maintains energy efficiency, and ensures code compliance.

Q: How fast can you get emergency HVAC repair in Beverly Hills?

A: Affordable Heating and Air responds to emergency calls within one hour. This service minimizes disruption to your comfort.

Q: What SEER rating is appropriate for Beverly Hills?

A: Choose systems with SEER ratings of 15–16 for efficiency in Southern California. Higher ratings save more energy but incur higher upfront costs. Consider long-term utility savings.

Q: How do you protect HVAC systems from salt air corrosion?

A: We use corrosion-resistant materials, apply protective coatings, and recommend regular cleaning and inspections to reduce damage.

Ready for Reliable Heating and Cooling Service in Beverly Hills?

Whether you live near the iconic Beverly Hills Hotel or operate a business on Wilshire Boulevard, Affordable Heating and Air is your local expert on all things HVAC. From energy-efficient upgrades to urgent repairs, we deliver quality, value, and peace of mind.

Contact Affordable Heating and Air at 818-722-1332 today for a free estimate or to schedule service. Experience the difference with Beverly Hills’ trusted HVAC contractor.

Our Recent HVAC Projects Throughout Los Angeles County

Rated 4.9 out of 5 stars based on 236 customer reviews

Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the HVAC service provider. Customers consistently praise the technicians for their knowledge, professionalism, and honesty. There is strong appreciation for the clear communication provided, with many customers highlighting how technicians took time to thoroughly explain issues and solutions. Promptness and reliability are frequently mentioned positive attributes, with customers valuing the company's responsiveness, especially in urgent situations. The service is repeatedly described as friendly and courteous, creating a comfortable experience for customers. Many reviews express gratitude for the technicians' work ethic and thoroughness in completing repairs and installations. Customers also appreciate the company's integrity, noting they don't take advantage of customers' lack of technical knowledge. The overall tone is decidedly positive, with customers expressing confidence in the company's expertise and indicating they would recommend the service to others based on their satisfactory experiences.

Job Locations and Reviews

Upon inspection of the 2004 Rheem Furnace, I found the blower wheel heavily soiled, the blower motor leaking oil, and the capacitor weak. These issues cause inconsistent airflow and difficulty maintaining the set temperature. I recommended cleaning the blower wheel, replacing the blower motor and capacitor, and upgrading the thermostat for better control. Despite the furnace's age, repairs can improve performance, though replacement may be necessary in the future.
Upon inspection of the 2004 Rheem Furnace, I found the blower wheel heavily soiled, the blower motor leaking oil, and the capacitor weak. These issues cause inconsistent airflow and difficulty maintaining the set temperature. I recommended cleaning the blower wheel, replacing the blower motor and capacitor, and upgrading the thermostat for better control. Despite the furnace's age, repairs can improve performance, though replacement may be necessary in the future.
Jeremy R.
Jeremy R. Checked in
Upon inspection of the 2004 Rheem Furnace, I found the blower wheel heavily soiled, the blower motor leaking oil, and the capacitor weak. These issues cause inconsistent airflow and difficulty maintaining the set temperature. I recommended cleaning the blower wheel, replacing the blower motor and capacitor, and upgrading the thermostat for better control. Despite the furnace's age, repairs can improve performance, though replacement may be necessary in the future.
Los Angeles, CA 90035
two in the gas line separate from the furnace and one in the second furnace's gas valve orifice. I carefully addressed each leak, ensuring the system was safe. After repairs, I tested the system to confirm the blower motor functioned correctly and no further leaks were present. The job was completed successfully, ensuring the system's safety and proper operation.
two in the gas line separate from the furnace and one in the second furnace's gas valve orifice. I carefully addressed each leak, ensuring the system was safe. After repairs, I tested the system to confirm the blower motor functioned correctly and no further leaks were present. The job was completed successfully, ensuring the system's safety and proper operation.
Edward M.
Edward M. Checked in
two in the gas line separate from the furnace and one in the second furnace's gas valve orifice. I carefully addressed each leak, ensuring the system was safe. After repairs, I tested the system to confirm the blower motor functioned correctly and no further leaks were present. The job was completed successfully, ensuring the system's safety and proper operation.
Los Angeles, CA 90027
Review
Was supposed to replace both filters in-line filter filters only replace one and still haven’t seen them come back with the other one. I guess I’ll have to bite myself.
James - Los Angeles, CA 91307
Upon arrival, I found the indoor fan was running, but the system wasn't heating or cooling. The outdoor unit's breaker was off, not tripped, so I reset it, restoring normal operation. I replaced the 20×20×1 air filter during the visit. Further inspection revealed a loud buzzing from the contactor, suggesting a weak coil. The defrost control board showed visible overheating and burn marks, indicating electrical stress. The system is currently operational, but the weakened contactor and overheated defrost board could cause future issues. I recommend replacing both the contactor and the defrost control board.
Upon arrival, I found the indoor fan was running, but the system wasn't heating or cooling. The outdoor unit's breaker was off, not tripped, so I reset it, restoring normal operation. I replaced the 20×20×1 air filter during the visit. Further inspection revealed a loud buzzing from the contactor, suggesting a weak coil. The defrost control board showed visible overheating and burn marks, indicating electrical stress. The system is currently operational, but the weakened contactor and overheated defrost board could cause future issues. I recommend replacing both the contactor and the defrost control board.
Jeremy R.
Jeremy R. Checked in
Upon arrival, I found the indoor fan was running, but the system wasn't heating or cooling. The outdoor unit's breaker was off, not tripped, so I reset it, restoring normal operation. I replaced the 20×20×1 air filter during the visit. Further inspection revealed a loud buzzing from the contactor, suggesting a weak coil. The defrost control board showed visible overheating and burn marks, indicating electrical stress. The system is currently operational, but the weakened contactor and overheated defrost board could cause future issues. I recommend replacing both the contactor and the defrost control board.
Los Angeles, CA 91423
Edward M.
Edward M. Checked in
We successfully replaced a damaged zoning board and an electronic damper motor. The old zoning board was removed, and a new Honeywell zoning board was installed. The faulty electronic damper motor was also replaced with a new one. We ensured all necessary low voltage wiring was run. Our work is covered by a 30-day labor warranty and a 5-year parts warranty. Payment is accepted in cash or check, with a 50% deposit required upfront and the balance due upon completion.
Los Angeles, CA 90064
Upon inspection, the 1990 Trane gas furnace exhibited severe issues due to water intrusion from a burst water heater. The electrical components and control board showed clear signs of water damage. The blower fan operated continuously, while the inducer motor failed to energize during a heat call. Motor bearings sounded rough and noisy, indicating further damage. Given the furnace's age and the extent of water damage, full system replacement is recommended for reliability. If a short-term repair is preferred, the inducer motor, blower motor, and control board would need replacement. However, this repair is not guaranteed due to the system's age and potential unseen internal corrosion.
Upon inspection, the 1990 Trane gas furnace exhibited severe issues due to water intrusion from a burst water heater. The electrical components and control board showed clear signs of water damage. The blower fan operated continuously, while the inducer motor failed to energize during a heat call. Motor bearings sounded rough and noisy, indicating further damage. Given the furnace's age and the extent of water damage, full system replacement is recommended for reliability. If a short-term repair is preferred, the inducer motor, blower motor, and control board would need replacement. However, this repair is not guaranteed due to the system's age and potential unseen internal corrosion.
Jeremy R.
Jeremy R. Checked in
Upon inspection, the 1990 Trane gas furnace exhibited severe issues due to water intrusion from a burst water heater. The electrical components and control board showed clear signs of water damage. The blower fan operated continuously, while the inducer motor failed to energize during a heat call. Motor bearings sounded rough and noisy, indicating further damage. Given the furnace's age and the extent of water damage, full system replacement is recommended for reliability. If a short-term repair is preferred, the inducer motor, blower motor, and control board would need replacement. However, this repair is not guaranteed due to the system's age and potential unseen internal corrosion.
Los Angeles, CA 91335
I conducted a thorough maintenance and safety inspection on both the upstairs and downstairs furnace systems. The upstairs system operated normally with proper cycling and heating. The downstairs system also functioned correctly but had a weak blower capacitor. Both blower wheels required cleaning. All filters were recently changed and in good condition. Recommendations include a full cleaning for the upstairs furnace and replacing the blower capacitor for the downstairs furnace. Additionally, rerouting the condensate drain line is advised to prevent moisture issues.
I conducted a thorough maintenance and safety inspection on both the upstairs and downstairs furnace systems. The upstairs system operated normally with proper cycling and heating. The downstairs system also functioned correctly but had a weak blower capacitor. Both blower wheels required cleaning. All filters were recently changed and in good condition. Recommendations include a full cleaning for the upstairs furnace and replacing the blower capacitor for the downstairs furnace. Additionally, rerouting the condensate drain line is advised to prevent moisture issues.
Jeremy R.
Jeremy R. Checked in
I conducted a thorough maintenance and safety inspection on both the upstairs and downstairs furnace systems. The upstairs system operated normally with proper cycling and heating. The downstairs system also functioned correctly but had a weak blower capacitor. Both blower wheels required cleaning. All filters were recently changed and in good condition. Recommendations include a full cleaning for the upstairs furnace and replacing the blower capacitor for the downstairs furnace. Additionally, rerouting the condensate drain line is advised to prevent moisture issues.
Los Angeles, CA 90064
Recently, I completed a comprehensive maintenance service that involved a thorough inspection and upkeep of various home systems. I began by examining the HVAC system, ensuring it was running efficiently and scheduling any necessary repairs. Next, I inspected the plumbing, checking for leaks and ensuring all fixtures were in proper working order. Additionally, I performed electrical checks, verifying that all outlets and switches were functional and safe. I also addressed minor repairs around the property, such as fixing loose tiles and repainting as needed. Throughout the process, I ensured that all work was completed to the highest standards, providing peace of mind to the client. I will send detailed estimates for the services provided.
Recently, I completed a comprehensive maintenance service that involved a thorough inspection and upkeep of various home systems. I began by examining the HVAC system, ensuring it was running efficiently and scheduling any necessary repairs. Next, I inspected the plumbing, checking for leaks and ensuring all fixtures were in proper working order. Additionally, I performed electrical checks, verifying that all outlets and switches were functional and safe. I also addressed minor repairs around the property, such as fixing loose tiles and repainting as needed. Throughout the process, I ensured that all work was completed to the highest standards, providing peace of mind to the client. I will send detailed estimates for the services provided.
Juan G.
Juan G. Checked in
Recently, I completed a comprehensive maintenance service that involved a thorough inspection and upkeep of various home systems. I began by examining the HVAC system, ensuring it was running efficiently and scheduling any necessary repairs. Next, I inspected the plumbing, checking for leaks and ensuring all fixtures were in proper working order. Additionally, I performed electrical checks, verifying that all outlets and switches were functional and safe. I also addressed minor repairs around the property, such as fixing loose tiles and repainting as needed. Throughout the process, I ensured that all work was completed to the highest standards, providing peace of mind to the client. I will send detailed estimates for the services provided.
Los Angeles, CA 91605
Los Angeles, CA - We successfully completed the replacement of the old inducer motor and pressure switch. The old components were carefully removed, and new inducer motor and pressure switch were installed. Our team ensured that all new parts were correctly fitted and functioning as intended. We offer warranties on newly installed parts, including a 30-day labor warranty and a 1-year parts warranty. Payment is accepted in cash or check, with a 50% deposit required upfront and the remaining 50% due upon completion of the job.
Edward M.
Edward M. Checked in
We successfully completed the replacement of the old inducer motor and pressure switch. The old components were carefully removed, and new inducer motor and pressure switch were installed. Our team ensured that all new parts were correctly fitted and functioning as intended. We offer warranties on newly installed parts, including a 30-day labor warranty and a 1-year parts warranty. Payment is accepted in cash or check, with a 50% deposit required upfront and the remaining 50% due upon completion of the job.
Los Angeles, CA 90043
I successfully completed a service task involving a warranty claim. Upon inspection, it was determined that the pressure transducer was malfunctioning. I proceeded to replace the faulty pressure transducer with a new one, ensuring compatibility and proper installation. The new transducer was calibrated to meet the system's specifications, restoring optimal performance. Throughout the process, I adhered to safety protocols and ensured that all work was completed efficiently and effectively. The system is now functioning correctly, and the customer is satisfied with the resolution.
I successfully completed a service task involving a warranty claim. Upon inspection, it was determined that the pressure transducer was malfunctioning. I proceeded to replace the faulty pressure transducer with a new one, ensuring compatibility and proper installation. The new transducer was calibrated to meet the system's specifications, restoring optimal performance. Throughout the process, I adhered to safety protocols and ensured that all work was completed efficiently and effectively. The system is now functioning correctly, and the customer is satisfied with the resolution.
Juan G.
Juan G. Checked in
I successfully completed a service task involving a warranty claim. Upon inspection, it was determined that the pressure transducer was malfunctioning. I proceeded to replace the faulty pressure transducer with a new one, ensuring compatibility and proper installation. The new transducer was calibrated to meet the system's specifications, restoring optimal performance. Throughout the process, I adhered to safety protocols and ensured that all work was completed efficiently and effectively. The system is now functioning correctly, and the customer is satisfied with the resolution.
Los Angeles, CA 91406
We received a service request for a comprehensive home maintenance assessment. Upon arrival, we conducted a thorough inspection of the property, identifying several areas requiring attention. This included repairing a leaky faucet in the kitchen, replacing a faulty light fixture in the living room, and addressing a minor electrical issue in the basement. Additionally, we performed a safety check on the heating system to ensure it was operating efficiently. The team worked diligently to complete all tasks, leaving the property in excellent condition.
We received a service request for a comprehensive home maintenance assessment. Upon arrival, we conducted a thorough inspection of the property, identifying several areas requiring attention. This included repairing a leaky faucet in the kitchen, replacing a faulty light fixture in the living room, and addressing a minor electrical issue in the basement. Additionally, we performed a safety check on the heating system to ensure it was operating efficiently. The team worked diligently to complete all tasks, leaving the property in excellent condition.
Alon b.
Alon b. Checked in
We received a service request for a comprehensive home maintenance assessment. Upon arrival, we conducted a thorough inspection of the property, identifying several areas requiring attention. This included repairing a leaky faucet in the kitchen, replacing a faulty light fixture in the living room, and addressing a minor electrical issue in the basement. Additionally, we performed a safety check on the heating system to ensure it was operating efficiently. The team worked diligently to complete all tasks, leaving the property in excellent condition.
Los Angeles, CA 91306
Review
This is the first time I found this company, They are really nice and the technicians came to my house and explained the work. Appointment mad for next day, the new technician MARK came on time and worked around 6 hours . He did the perfect job. I love this company and all people.
Nosratollah - Los Angeles, CA 91311
Review
I needed my heater fixed as soon as possible, i called at 5pm and they had a service technician come that night. Sarah who I spoke with on the phone was quick to respond, helpful, and friendly. Their technician Jeremy was no different, gave me a full run down of what the issue was and had it fixed the same night. Would absolutely recommend to anyone needing HVAC or heating services!
Chris - Los Angeles, CA 91326
Review
Really nice guy. Serves your company well
Jim - Los Angeles, CA 90068
Review
Great work
Xavier - Los Angeles, CA 90025
Review
Juan Gongora quickly discovered the problems with our heating system and solved them!
Bryan - Los Angeles, CA 91344
Review
Joshua is an awesome technician. Concise and honest
Garry - Los Angeles, CA 90035
Review
I hired you guys to fix my issues because my old HVAC maintenance people left me without heat for 2 weeks! They had 3 different reps come out and could not fix things! I got your company name from a friend who swore by you! I was VERY CLEAR when I contacted you guys last week that I had this issue, that I need someone ASAP and that I was leaving town for the holidays (this past Monday) and needed everything sorted before I left. I was told it was not an issue. You were supposed to be my heroes! The first guy who came was very nice and he seemed to know a lot and told me what was wrong. He got parts ordered and I was then told someone would be at my house Monday (again I would be gone) so I called and said not I need someone that Friday night or Saturday morning. They arranged Saturday 12-2 for me and I thought... WOW these guys are amazing..... Low an behold Saturday comes and your tech was horrible! It was NOT the same guy who came the first time. This guy seemed like he could care less. He did his job and was dismissive and even took personal calls while on the job and spoke Spanish to these people on phone. At first I thought it was the head office BUT my husband is Mexican and listed to the whole discussion. Something about money being owed ETC .. again personal call. I asked twice if I could ask him a couple questions and he dismissed me the first time. Then saw that I was agitated and told the person on the line he had a client and had to hang up. As he was about to hang up the person on the other end of the line asked him something else. When he FINALLY hung up I was able to ask him if he knew anything about the NEXT thermostats and he said no and that'd have to play around with it. I told him I knew a little and even said I had a NEW nEST thermostat sent to me as it was under Warrenty. He told me to plug in the new face and it would work. It did not. I told him I resent the circuit breaker and he had no clue. I then asked if he would help me figure out what was wrong with the test as we waited for it to charge (he thought that was the issue) but he said he was hungry and needed to eat lunch. I told him he was free to leave as long as he came back. He said he would bit then complained about how everything in my area was junk food and he wanted real food. He left, took his ladder and said he'd be back... 2 hours later he never came back and texted me that was agent to get a call from someone on Monday (WOW agin I will not be home Monday) so that Saturday O called your offices 4 times. The first 2 times I got (Kenneth) I think who said a supervisor would call me. I did not get a call. Second time he said call me back in 30 minutes. Then we PROMISED me someone would call me form the office the call NEVER came. So I was lied to, the company did not listen to me and note the account that I was leaving town and this was urgent and you left me with NO HEAT during these cold time. Heroes? NOT!!!! This is total BS and I am extremely pissed off! I just got off phone with Gene the GM and Saturday JAN 3 I have someone coming to my house to fix things, lets hope you do!
Derek - Los Angeles, CA 91331
Review
Polite, knowledgeable, and quick
Brian - Los Angeles, CA 91326
Review
Jeremy was very nice and informative on the issue. He was able to quickly diagnose the problem and fix the issue.
I - Rang - Los Angeles, CA 91331