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Privacy Policy

Last Updated: January 10, 2026

Affordable Heating and Air (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share your personal information when you visit affordableairla.com (the “Site”) or utilize our HVAC services in Los Angeles County, California.

1. Information We Collect

We collect information to provide efficient heating and cooling solutions. This includes:

  • Identifiers: Name, property address, email address, and phone number when you request a quote or book an appointment.
  • Service Data: Information about your HVAC system (e.g., furnace model, AC unit age) to facilitate repairs or installations.
  • Commercial Information: Records of products or services purchased from us.
  • Internet Activity: IP address, browser type, and interaction with our site (via cookies) to improve our local SEO and user experience.

2. How We Use Your Information

We use your data for the following business purposes:

  • Fulfillment: To schedule and complete AC repairs, heater installations, and maintenance visits at your Los Angeles property.
  • Communication: To send appointment confirmations, service reminders, or invoices.
  • Improvement: To analyze website traffic and optimize our services for Los Angeles homeowners.
  • Legal Compliance: To comply with CSLB regulations and California state laws.

3. Your California Privacy Rights (CCPA & CPRA)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), residents of California have specific rights regarding their personal information effective January 1, 2026:

  • Right to Know: You may request details about the categories and specific pieces of personal information we have collected over the past 12 months.
  • Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions (e.g., retaining transaction records for warranty purposes).
  • Right to Correct: You may request corrections to inaccurate personal data we hold about you.
  • Right to Opt-Out: We do not sell your personal information. However, you have the right to opt out of the sharing of your data for cross-context behavioral advertising.
  • Right to Limit Use of Sensitive Information: We do not use sensitive personal information (SPI) for purposes other than necessary service delivery.

To exercise these rights, please get in touch with us at (818) 722-1332 or email us at info@affordableairla.com.

4. Cookies and Tracking

We use cookies to analyze site traffic and improve our local search rankings. You can choose to turn off cookies through your browser settings, though this may affect some Site functionality.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including satisfying any legal, accounting, or CSLB reporting requirements.

6. Contact Us

If you have questions about this Privacy Policy or our data practices, please get in touch with us:

  • Affordable Heating and Air
  • Phone: (818) 722-1332
  • Address: 9601 Cozycroft Ave, Unit 1, Chatsworth, CA 91311

Service Area: Los Angeles County, CA