Take a look at what our customers are saying about our heating and air conditioning services.
Was supposed to replace both filters in-line filter filters only replace one and still haven’t seen them come back with the other one. I guess I’ll have to bite myself.
This is the first time I found this company, They are really nice and the technicians came to my house and explained the work. Appointment mad for next day, the new technician MARK came on time and worked around 6 hours . He did the perfect job. I love this company and all people.
I needed my heater fixed as soon as possible, i called at 5pm and they had a service technician come that night. Sarah who I spoke with on the phone was quick to respond, helpful, and friendly. Their technician Jeremy was no different, gave me a full run down of what the issue was and had it fixed the same night. Would absolutely recommend to anyone needing HVAC or heating services!
Really nice guy. Serves your company well
Juan Gongora quickly discovered the problems with our heating system and solved them!
Joshua is an awesome technician. Concise and honest
I hired you guys to fix my issues because my old HVAC maintenance people left me without heat for 2 weeks! They had 3 different reps come out and could not fix things! I got your company name from a friend who swore by you! I was VERY CLEAR when I contacted you guys last week that I had this issue, that I need someone ASAP and that I was leaving town for the holidays (this past Monday) and needed everything sorted before I left. I was told it was not an issue. You were supposed to be my heroes! The first guy who came was very nice and he seemed to know a lot and told me what was wrong. He got parts ordered and I was then told someone would be at my house Monday (again I would be gone) so I called and said not I need someone that Friday night or Saturday morning. They arranged Saturday 12-2 for me and I thought... WOW these guys are amazing..... Low an behold Saturday comes and your tech was horrible! It was NOT the same guy who came the first time. This guy seemed like he could care less. He did his job and was dismissive and even took personal calls while on the job and spoke Spanish to these people on phone. At first I thought it was the head office BUT my husband is Mexican and listed to the whole discussion. Something about money being owed ETC .. again personal call. I asked twice if I could ask him a couple questions and he dismissed me the first time. Then saw that I was agitated and told the person on the line he had a client and had to hang up. As he was about to hang up the person on the other end of the line asked him something else. When he FINALLY hung up I was able to ask him if he knew anything about the NEXT thermostats and he said no and that'd have to play around with it. I told him I knew a little and even said I had a NEW nEST thermostat sent to me as it was under Warrenty. He told me to plug in the new face and it would work. It did not. I told him I resent the circuit breaker and he had no clue. I then asked if he would help me figure out what was wrong with the test as we waited for it to charge (he thought that was the issue) but he said he was hungry and needed to eat lunch. I told him he was free to leave as long as he came back. He said he would bit then complained about how everything in my area was junk food and he wanted real food. He left, took his ladder and said he'd be back... 2 hours later he never came back and texted me that was agent to get a call from someone on Monday (WOW agin I will not be home Monday) so that Saturday O called your offices 4 times. The first 2 times I got (Kenneth) I think who said a supervisor would call me. I did not get a call. Second time he said call me back in 30 minutes. Then we PROMISED me someone would call me form the office the call NEVER came. So I was lied to, the company did not listen to me and note the account that I was leaving town and this was urgent and you left me with NO HEAT during these cold time. Heroes? NOT!!!! This is total BS and I am extremely pissed off! I just got off phone with Gene the GM and Saturday JAN 3 I have someone coming to my house to fix things, lets hope you do!
Polite, knowledgeable, and quick
Jeremy was very nice and informative on the issue. He was able to quickly diagnose the problem and fix the issue.
Upon inspection of the 2004 Rheem Furnace, I found the blower wheel heavily soiled, the blower motor leaking oil, and the capacitor weak. These issues cause inconsistent airflow and difficulty maintaining the set temperature. I recommended cleaning the blower wheel, replacing the blower motor and capacitor, and upgrading the thermostat for better control. Despite the furnace's age, repairs can improve performance, though replacement may be necessary in the future.
two in the gas line separate from the furnace and one in the second furnace's gas valve orifice. I carefully addressed each leak, ensuring the system was safe. After repairs, I tested the system to confirm the blower motor functioned correctly and no further leaks were present. The job was completed successfully, ensuring the system's safety and proper operation.
Upon arrival, I found the indoor fan was running, but the system wasn't heating or cooling. The outdoor unit's breaker was off, not tripped, so I reset it, restoring normal operation. I replaced the 20×20×1 air filter during the visit. Further inspection revealed a loud buzzing from the contactor, suggesting a weak coil. The defrost control board showed visible overheating and burn marks, indicating electrical stress. The system is currently operational, but the weakened contactor and overheated defrost board could cause future issues. I recommend replacing both the contactor and the defrost control board.
We successfully replaced a damaged zoning board and an electronic damper motor. The old zoning board was removed, and a new Honeywell zoning board was installed. The faulty electronic damper motor was also replaced with a new one. We ensured all necessary low voltage wiring was run. Our work is covered by a 30-day labor warranty and a 5-year parts warranty. Payment is accepted in cash or check, with a 50% deposit required upfront and the balance due upon completion.
Upon inspection, the 1990 Trane gas furnace exhibited severe issues due to water intrusion from a burst water heater. The electrical components and control board showed clear signs of water damage. The blower fan operated continuously, while the inducer motor failed to energize during a heat call. Motor bearings sounded rough and noisy, indicating further damage. Given the furnace's age and the extent of water damage, full system replacement is recommended for reliability. If a short-term repair is preferred, the inducer motor, blower motor, and control board would need replacement. However, this repair is not guaranteed due to the system's age and potential unseen internal corrosion.
I conducted a thorough maintenance and safety inspection on both the upstairs and downstairs furnace systems. The upstairs system operated normally with proper cycling and heating. The downstairs system also functioned correctly but had a weak blower capacitor. Both blower wheels required cleaning. All filters were recently changed and in good condition. Recommendations include a full cleaning for the upstairs furnace and replacing the blower capacitor for the downstairs furnace. Additionally, rerouting the condensate drain line is advised to prevent moisture issues.
Recently, I completed a comprehensive maintenance service that involved a thorough inspection and upkeep of various home systems. I began by examining the HVAC system, ensuring it was running efficiently and scheduling any necessary repairs. Next, I inspected the plumbing, checking for leaks and ensuring all fixtures were in proper working order. Additionally, I performed electrical checks, verifying that all outlets and switches were functional and safe. I also addressed minor repairs around the property, such as fixing loose tiles and repainting as needed. Throughout the process, I ensured that all work was completed to the highest standards, providing peace of mind to the client. I will send detailed estimates for the services provided.
We successfully completed the replacement of the old inducer motor and pressure switch. The old components were carefully removed, and new inducer motor and pressure switch were installed. Our team ensured that all new parts were correctly fitted and functioning as intended. We offer warranties on newly installed parts, including a 30-day labor warranty and a 1-year parts warranty. Payment is accepted in cash or check, with a 50% deposit required upfront and the remaining 50% due upon completion of the job.
I successfully completed a service task involving a warranty claim. Upon inspection, it was determined that the pressure transducer was malfunctioning. I proceeded to replace the faulty pressure transducer with a new one, ensuring compatibility and proper installation. The new transducer was calibrated to meet the system's specifications, restoring optimal performance. Throughout the process, I adhered to safety protocols and ensured that all work was completed efficiently and effectively. The system is now functioning correctly, and the customer is satisfied with the resolution.
We received a service request for a comprehensive home maintenance assessment. Upon arrival, we conducted a thorough inspection of the property, identifying several areas requiring attention. This included repairing a leaky faucet in the kitchen, replacing a faulty light fixture in the living room, and addressing a minor electrical issue in the basement. Additionally, we performed a safety check on the heating system to ensure it was operating efficiently. The team worked diligently to complete all tasks, leaving the property in excellent condition.
