Accessibility Statement for Affordable Heating and Air
Our Commitment to Digital Accessibility
Affordable Heating and Air is committed to digital accessibility for people with disabilities in Los Angeles and Ventura Counties. We continually improve everyone’s experience on
affordableairla.com and apply relevant standards so all community members can access our HVAC services information.
Measures to Support Accessibility
Affordable Heating and Air takes the following measures to ensure accessibility of our website:
- Include accessibility as part of our mission statement and company values.
- Integrate accessibility into our website procurement and maintenance practices.
- Provide ongoing accessibility training for our staff.
- Assign clear accessibility responsibilities within our organization.
- Employ formal accessibility quality assurance methods.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Affordable Heating and Air is partially conformant with WCAG 2.1 Level AA, meaning some content does not fully meet the standard.
Accessibility Features
Our website includes the following accessibility features:
- Alternative text for images of HVAC equipment, technicians, and service photos
- Keyboard navigation support throughout all pages and forms
- Screen reader compatibility with NVDA, JAWS, and VoiceOver
- Color contrast meets WCAG AA standards for text readability.
- Resizable text up to 200% without loss of functionality
- Descriptive page titles and proper heading hierarchy (H1-H6)
- Accessible forms with clear labels on contact forms and service request pages
- Consistent navigation across all website pages
- Skip navigation links to bypass repetitive content.
- Mobile-responsive design that adapts to all screen sizes
Known Limitations
Despite our efforts to ensure accessibility, some limitations remain. Below are the main known limitations and possible solutions:
Some third-party content (videos, maps, widgets) may not be fully accessible. We are working with vendors to improve them.
PDF documents: Older PDF files, such as maintenance guides and rebate forms, are being updated to meet accessibility standards. If you need assistance with any PDF content, please contact us.
We are updating the alternative text for older images on historical posts to improve accessibility.
If you find accessibility barriers not listed, please let us know so we can promptly address them.
Feedback and Contact Information
We welcome your feedback on the accessibility of
affordableairla.com. Please let us know if you encounter accessibility barriers:
Phone: (818) 722-1332
Email:
info@affordableairla.comMailing Address: 9601 Cozycroft Avenue, Unit 1, Chatsworth, CA 91311
Office Hours: Monday-Friday: 7:30 AM – 8:00 PM, Saturday-Sunday: 8:00 AM – 4:00 PM
We try to respond to accessibility feedback within 2 business days.
Technical Specifications
The accessibility of
affordableairla.com depends on the following technologies to function properly with your specific combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML5
- CSS3
- JavaScript
- WAI-ARIA (Web Accessibility Initiative – Accessible Rich Internet Applications)
These technologies are relied upon to ensure compliance with the applicable accessibility standards.
Assessment Approach
Affordable Heating and Air evaluated the accessibility of
affordableairla.com using the following methods:
- Self-evaluation: Internal review using automated accessibility testing tools
- External evaluation: Third-party accessibility audits and testing
- Automated testing: Regular scans using WAVE, axe DevTools, and Lighthouse
- Manual testing: Keyboard-only navigation and screen reader testing
Formal Approval
This accessibility statement is approved by:
Donna Kreisler
Owner, Affordable Heating and Air
C-20 Licensed HVAC Contractor (License #1081403)
Date and Review
This statement was created on January 28, 2026.
Last reviewed: January 28, 2026
Next scheduled review: January 28, 2027
This statement will be updated when accessibility enhancements are made or when significant website changes occur.
